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oto development
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Front Office Team Member
oto development Marathon, FL
$27k-35k (estimate)
Full Time | Accommodations 2 Months Ago
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oto development is Hiring a Front Office Team Member Near Marathon, FL

We are seeking a full-time or part-time Front Desk Associate to join our team at the beautiful Fairfield Inn Marathon FL Keys.

Pay Range: $16-$17 / hour DOE

National Base Salary Rate: $13.10 - $14.90/hour

*Rate depends upon state/market*

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Team Member.

What will you be doing most days?

  • Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
  • Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
  • Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
  • Anticipate guests’ needs and go out of your way to maximize the guest experience
  • Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

What are the requirements for this position?

  • You love working with people and will go above and beyond for each guests’ needs
  • You work well with others and enjoying working and being part of a team
  • You have excellent and professional verbal and written communication skills
  • You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Front Desk Team Member 

Department: Property 

Hourly

Position Reports to: General Manager

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$27k-35k (estimate)

POST DATE

03/16/2024

EXPIRATION DATE

05/15/2024

WEBSITE

otodevelopment.com

HEADQUARTERS

REDONDO BEACH, CA

SIZE

200 - 500

FOUNDED

2004

TYPE

Private

CEO

MICHAEL GALLEN

REVENUE

$10M - $50M

INDUSTRY

Accommodations

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OTO Development is hotel management and service company that offers development and maintenance of hotels.

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If you are interested in becoming a Front Office Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Team Member job description and responsibilities

The front desk receptionist handles various tasks around the office that help make the work of a dentist easier.

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Greet guests and provide them with superb customer service.

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Answer all client questions and incoming calls.

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They play supporting roles to the front office staff.

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Monitor, organize and forward emails and Maintain records and files.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Team Member jobs

The front office department needs to react to the enquiry of the guests.

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Let us know the details how the front office handles reservations.

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The front office staff needs to manage at least two sets of the keys.

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Monitor and send email from a centralized account.

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Step 3: View the best colleges and universities for Front Office Team Member.

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